FAQ

 

WHEN WILL I GET MY ORDER?

Soon! Most items ship on the next business day. I cover shipping within the US via First Class Mail and generally domestic packages make it to their destination in 3-5 days after I ship. Please note that delays are out of my control. If you need something by a specific date, please upgrade to expedited shipping at checkout.


HOW SHOULD I TAKE CARE OF MY JEWELRY? 

In order to keep your jewelry looking new, avoid contact with water, lotions, and perfumes. 

DO YOU ACCEPT RETURNS OR EXCHANGES?

Yes, please visit my Return Policy page for more information.  

HOW DO I MEASURE MY WRIST FOR A BRACELET?

To measure your wrist, wrap a measuring tape around your wrist. If you want it to be loose, I suggest ordering a half a size up. See photo demonstration below: 

 

DO YOU OFFER GIFT CARDS? 

Yes, I offer gift cards. However, please note these are non-refundable, non-returnable, and cannot be exchanged. 


DO YOU SELL WHOLESALE TO GIFT SHOPS/BOUTIQUES? 

I would be honored to have your store carry Atlantic Jewel Studio in your store! For all wholesale inquiries, please contact me, or shop my jewelry wholesale through Faire

DO YOU SELL IN PERSON? 

Yes, visit my instagram page to stay updated on upcoming events!

DON’T SEE YOUR QUESTION LISTED?

No worries, feel free to contact me with any additional questions.